 
PayPal is preferred payment method.
The DollsMuseum.com is a verified PayPal Business account.
OTHER payments methods are bank transfer (IBAN) to N26 German bank and credit cards via our secure credit card provider.
All payments must be received within one week of email invoice.
We only accept payments in United States dollars or EURO.
Do not send money until you have received the final invoice with payment details from The DollsMuseum.com!
Shipping and insurance are not included in the purchase price and will be actual costs with no additional handling charge. Shipping cost will be combined in e-mail invoice.
Items are being shipped within 2 business days after receiving the payment.
Items are being packaged very carefully, we have 20 years expirience of dealing with dolls so no worries.
Insurance is optional.
All orders are shipped by DHL international.
Usually delivery to USA takes about 2 weeks or 1 week to Europe.
It may takes longer on holidays.
All items are guaranteed to be as described.
I offer a one week money back.
Items must be returned in the same condition in which they were sent and must be fully insured upon return. Full purchase price except for the shipping price will be
refunded to you.
Clothing items are not returnable separately
because of discrepancy between size!
Please measure your doll carefully before ordering.
The DollsMuseum will not refund return shipping charges unless we made an error in order processing or shipping.
Your 100% Satisfaction Guaranteed!
We believe in the high quality of our items, and our ability to ship and deliver these products to your home to your complete satisfaction.
We welcome your questions or comments!
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